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Job Details

Customer Service Team Leader

  • Job Location: Sheffield
  • Job Type: Permanent
  • Salary: £22,000 p/a - £25,000 p/a
  • Posted on: 12th Mar 2020
  • Job Reference: J948267
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I am currently recruiting for an experienced Customer Service Team Leader for my client in Sheffield.

The role will be to effectively manage and lead a team to ensure they are motivated to deliver excellent customer service exceeding client expectations.

Duties to include

  • Ensure team are appropriately trained
  • Coaching and developing team
  • Implement efficient and effective working practices
  • To support the sales team
  • Dealing with enquiries and customer complaints
  • Promoting up-selling and cross-selling opportunities


Skills

  • Previous management experience
  • Previous experience of a customer facing role
  • Natural leader with the ability to influence and nurture a team
  • Able to influence others
  • Process driven
  • Good organisation and administrative skills

For more information on this vacancy please contact us on 01143241115.

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