Job Details

We're currently recruiting on behalf of our client for a Systems Administrator.

A career with our client is about being part of a team working on some of the most creatively rewarding and ambitious projects to be found in any entertainment medium. You would be welcomed to a dedicated and inclusive environment where you can learn, and collaborate with some of the most talented people in the industry.

Currently on the look out for a talented Systems Administrator who possesses a passion for IT and providing first line support within a busy technology driven company. This is a full-time permanent position based in the heart of Lincoln.
WHAT WE DO

• We are a friendly, close-knit team who are part of the larger global IT family.
• We provide desktop hardware and software support to the studio, including installation, maintenance and purchasing.
• Our main goal is to give the highest level of service to ensure minimal downtime for the end user.
• We are process and procedure driven with an emphasis on accurate documentation.
• We work in a very fast paced environment with new challenges around every corner.
• We are always very security oriented with a drive for protecting company IP.
• We are environmentally aware ensuring we recycle all our old IT kit and printer toners.

RESPONSIBILITIES

• Provide first and second-line technical support to a large game development team.
• Act as a key point of contact for technical knowledge and expertise.
• Help mentor, train and develop more junior members of the team.
• Demonstrate professionalism and support the company’s goals and values.
• Follow and adhere to processes and procedures whilst checking and advising where things can be improved upon.
• Communicate effectively with IT management and provide regular updates.
• Provide out of hours support when the need arises.
• Build, deploy and configure PC’s and development consoles for new/existing employees.
• Install and upgrade software using Microsoft SCCM.
• Upgrade hardware and peripherals as required by the development teams.
• Active Directory – Managing Users, Computers, Groups and OU structures.
• Maintain asset inventory, including regular physical stock checks.
• Document and maintain accurate installation and procedure guides.
• Moving IT equipment to help with studio and team re-organisation.
• Procurement of all Hardware, software, peripherals, etc.
• IT storeroom housekeeping, hardware recycling and maintain secure disposal processes.

QUALIFICATIONS

• 2-3 years of professional System Administrator or equivalent experience.

SKILLS

• Expertise of Microsoft 10 and O365.
• Thorough understanding of Active Directory.
• Strong knowledge of SCCM.
• Powershell.
• Knowledge of Linux Ubuntu and Apple OSX.
• Familiarity of Monday or another industry standard management tool.
• Experience of project management.
• High-level problem-solving skills.
• Be proactive with problem solving skills.
• Manage competing priorities effectively ensuring that all relevant parties are informed of project status/changes.
• Experience with ServiceNow or some other ticketing system.
• Good understanding of gaming hardware.
• Ability to install, upgrade and maintain PC workstation hardware.
• Ability to work well within a team and use own initiative.
• Ability to learn quickly and demonstrate excellent problem skills.
• Ability to prioritise tasks.
• Ability to follow instruction and processes.
• Self-motivated and organised.
• Customer service focus.
• Willing to work additional hours to meet the demands of the role.
• Willing to be flexible with regards to shift patterns.
• On call to cover out of hours support for the studio at busy periods.

PLUSES
Please note that these are desirable skills and are not required to apply for the position.

• Group policy.
• Knowledge of networking and cyber security.

For more information please contact 01522 785 720.